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Patches Q&A
1. Who are we?As an industry leader in the home appliance field for 25 years, Patches adopts a dual-wheel-driven strategy of "innovative technology bariers + global integrity ecosystem" to build a full-chain closed-loop covering R&D - production -sales-service. Our products cover 12 major categories such as washing machines, air conditioners, refrigerators, car refrigerators, ice makers, freezers, and cold fans for both household and commercial use. Our headquarters is located in Zhejiang,with eightintelligent bases covering over 1,000 professionals. Relying on 100+ patented technologies and 8 international certifications such as CE/ETL,we provide solutions for both household and commercial scenarios to over 120 countries around the world. 2. Why choose to purchase from us rather than from other suppliers? By integrating multiple technical barriers such as Patches scenario solutions, innovative R&D systems, full-process quality control, flexible customization services, cost-optimal models, large-scale manufacturing,profit guarantee plans , dynamic pricing models, transparent collaboration, and global service networks, we have built our core competitiveness. 3. Delivery cycle? For regular inventory products, it takes 7 to 15 days; for customized products, it takes 30 to 45 days. 4. How to place an order? Our efficient four-step process includes: submitting requirements(specifications/ quantity/customization requests - 24-hour accurate quotation - confirmation of samples & signing of contract-real-time tracking of production progress through the system); 5. Can the price be negotiated? The price is based on cost accounting and is subject to negotiation within a limited range. The specific scope of negotiation depends on the order quantity and the market situation of materials. 6, Provide value-added services with global trade adaptability Payment methods: Support 7 settlement methods including TT/LC/DP/DA,and accept mainstream currencies such as US dollars/Euros/Pounds;Delivery terms: Cover international trade terms(F0B/ClF/DDp etc.) and expressdirect delivery mode, flexibly matching different demands;Logistics advantages: Strategic cooperation with DHL/FedEx/UPS, some routes offer quotations as low as 20% of the market price;Credit support: We provide Alibaba Trade Guarantee Program, where the platform and we are responsible for your product quality and funds together; If any problems occur with the products, you can contact our sales team, and we will definitely solve them until you are satisfied.Honesty and stability are our cooperation concepts; |